Our Mission is to provide our members with quality water and exceptional service at a reasonable price.
Smart Meter Information
All IWA Members can now view their usage and set up leak and consumption alerts. Detailed instructions on how to set up your account can be found in the Member Portal Tutorial.
We highly recommend all IWA Members to create an account and follow the steps in the tutorial which will give you real-time information on your water use. Prevent unexpected spikes in your monthly bill by signing up to receive leak notifications and consumption alerts on your account.
Current Irrigation Restrictions
Due to recent public interest, please refer to our long-standing water restrictions which are governed by South Florida Water Management District. If conditions change, IWA will update the schedule, as needed. We ask our Members to follow the City of Sanibel and Lee County’s irrigation restrictions to protect this vital, natural resource. Allowed irrigation days are based on a property’s address as listed on the chart below. For more information on IWA & Coastal Watch’s Conservation Plan, please visit our water conservation page.
Irrigation is prohibited between the hours of 9 AM and 5 PM.
Consumer Confidence Report
The Consumer Confidence Report, also known as a Water Quality Report, summarizes the results of all tests and measurements performed at IWA’s water treatment plant and throughout the water distribution system in 2023. To view the report, click here.
Current Boil Water Advisories
There are currently no precautionary boil water advisories.
For additional information on boil water notices, please refer to our FAQ.